As a result of the compassionate care we deliver, we develop lasting relationships with our clients. Many times, we hear from our clients about how the nurses and staff at Shene Nursing Service have helped them. For those of you we hear from, we thank you for passing along your kind words.
Here are some of our favorites:
"I would like to thank you for providing my home healthcare last weekend. From the standpoint of just making the arrangements, you made it so much easier than any other time I travel. You gave me great confidence ahead of time that everything would go smoothly, especially having the same caregiver every day, and one that could perform all of my care. You have no idea how much that relieves the stress of traveling.
Deep did a great job. She was prompt, very pleasant and very efficient. She was well prepared, reading the care plan ahead of time and she learned the routine very quickly. I hardly had to say anything after the first day. My wife, Nancy, also was very pleased, as she really did not have to get involved in my care at all.
Thanks again, we're very grateful."
"Cindy is wonderful! What a nice person for my mom. Thanks for sending her! Especially since today is my anniversary and it is so nice to be spending time with my husband with at least one concern off my mind for the day, it's so wonderful! Thanks again."
"I appreciate all of the care and attention you gave me this summer. I made a lot of progress and will continue to, after this small hurdle. I consider myself fortunate to have met you and hope we will keep in frequent communications. You are a perfect example of how very good things can come of bad things. You are a special angel."
"I cannot close out this year without letting you know how grateful I am to you and your staff for all that you did for my mom and me. Were it not for you, she would not have been able to come home, which is something she was desperate to do. You gave her and us family time together. You relieved an overwhelming burden from my shoulders. The stress was tremendous while trying to keep up a good face to help her through. While it may sound dramatic, I really thought I was going to have a nervous breakdown – the hospital pushing and pushing me about getting her out but offering no help or options for home care. The second I said 'trache' to any agency, I was shut down. All I heard was 'we don't do that' and the next word was 'liability.'
You stepped up to the plate from the first phone call. I remember asking Mike to check out your agency while I was at the hospital trying to make my way through case managers, social workers, and snotty interns. He came back to me and said 'she's the real deal' ... I will never forget that. Every step of the way you took the burden off my shoulders and took care of everything. I couldn't believe it – I thought I was dreaming.
My mom's care was exemplary and I am extremely grateful to you and every single nurse on your staff who took care of her. You were all guardian angels to both of us and from the bottom of my heart, I thank you for everything."